You’ve bought a gift for someone you care about, but it’s perhaps not the right size, or the recipient didn’t really like it. Now it’s time to return it, but you’ve paid with a debit card. So, how do you claim a refund, and how long does it take for the refund to appear on…
Every business – no matter its size – relies on payments to keep it running. But the landscape of payments is rapidly changing with the rise in the use of debit and cards across the UK. Here are a couple of numbers to put things in perspective. In October 2021, there were around two billion…
Payment trends around the Covid-19 pandemic supported by various studies by major payment networks such as Mastercard and Visa have proven that card payments are here to stay. In fact, they’re the future of payments as consumers increasingly choose to pay by card instead of relying on cash. At this point, as a merchant, you’re…
Launched in July 2015 in the UK, Apple Pay truly has made contactless payments effortless. From the comfort of your Apple device, you can simply load your bank card and go right ahead, making seamless payments. With the increase in contactless limits in Europe earlier this year, you might be wondering if there are contactless…
Customer satisfaction and retention are critical aspects of ensuring your customers return to you for repeat business. In fact, research indicates that approximately 20% of your customers are responsible for about 80% of your total sales. Therefore, doesn’t it make sense to encourage your customers to return and reward loyalty so that your business thrives and…
Benefits of gift cards Types of gift card programs to choose from Some ways of maximising your gift card program How to get gift cards made for your business From carpet cleaning to high-end retailers, or even putting fuel in the tank, a gift card makes for a superb gift! Many businesses are taking advantage…
As of March 2020, 85.2 million contactless cards were debit cards, making this the most common type of contactless payment card on the British market. Millions, if not billions, of contactless transactions, have taken place in the UK and in Europe as a whole, over the past few years. Using Near-Field Communication (NFC) and RFID…
Research indicates that, optimistically, website checkout shopping carts are abandoned at around 45% in the UK, whereas on the pessimistic side, you’re looking at up to 74% on a wider scale. Having spent a significant amount of resources on creating your website and online shop, each abandoned cart results in lost income and revenue, and…
Your bags are packed and you’ve been looking forward to your trip for a long time. You’ve just landed. While we know how hard it is to travel during a pandemic, we also know that it can be hard using an ATM as well. If you’re wondering: “should I withdraw some cash at the airport’s…
According to Eurostat’s tourism statistics, a total of 64% of EU residents made at least one personal tourism trip in 2018. Europe has been, and continues to be, a popular tourist destination for thousands if not millions of people every year. But one of the important aspects of tourism is accommodation. And while it’s easy…
In order to harmonise the European payments and finance landscape, various regulations and pieces of legislation have been introduced both at EU and national level with a goal to standardise payments and ensure ease of access for millions of people on in the EEA and EFTA. Sometimes, however, this payment landscape can be difficult to…
The COVID-19 pandemic brought about a world of uncertainty. Many businesses needed to find new ways to readjust the way they do work in order to survive. That’s why working from home became the norm for hundreds of thousands, if not millions of people around the globe. But while for some, working from home was…
If you own a debit or credit card (and chances are rather high that you do), you’re likely to have made payments using the contactless method. Contactless payments represent billions of transactions across Europe, and there are indications that this payment method is only set to rise by the end of the decade. However, there…
With the rise of e-commerce, online shopping and the shrinking of our world into a global village, there’s also been a need for increased payment convenience to cater to a clientele that’s not physically present when making a payment. This has appeared in the form of card-not-present (CNP) transactions. Also referred to as MO/TO or…
There’s a lot of useful information out there on how to open a new bank account – what documents you need to bring, what information is required, how long it will take and what you can do with it. But the question when it comes to closing your account is slightly different. The fact behind…
