There’s no doubt that we all live in a very competitive world. It does not matter whether we are talking about our private lives or business – competition is everywhere and it becomes tougher and tougher over time.
This is why if you want to be a successful businessman, you have to keep your good clients and strive to find new ones. The tricky part is how to make a good impression on a new client and then keep them. Unfortunately there are many more ways to lose a client than to keep one and here we will discuss what you can do to avoid such a scenario.
What does it take to keep a client?
It all comes down to convenience and this is especially true to businesses in the retail industry. After all you are there to serve customers in the best way possible and to make them want to spend money at your store and not at the competitor’s one. Serving customers in a great way has many faces – your store has to be neat and clean, goods have to be clearly displayed, the attitude of your employees has to be helpful and friendly and, of course, your prices must be competitive and easily visible. This is all good and necessary but the most important moment is when your customer pays for the items. The moment of truth – you sell your goods, you get money, and your customer and you are both happy. This is what keeps your business running so never underestimate this moment.
Yet, a lot of vendors do and the most common problem is lack of payment options. Imagine this situation – you run a family-owned store and a client wants to purchase a lot of goods. He enters the store, gets a shopping basket, fills it up and you start to envision a nice, fat sale. The client comes to the cash register and to your great surprise he wants to pay with a debit or credit card as he has no cash. The problem is that you do not have a POS terminal that can read his card. The client is then disappointed and unhappy, returns all the goods back and walks away. You lose a sale and in addition to this you run the risk of getting bad reputation in the neighborhood. Do you really want this scenario to happen to you? Highly unlikely.
What needs to be done
Still, many vendors experience this frustration on a daily basis and you must do whatever is necessary to avoid such a situation. Fortunately there’s an easy solution – just add a POS terminal next to your cash register. This is not a hard task and it usually also does not require a lot of resources. All you have to do is find the right POS terminal for your business and then keep on offering new POS services as technology changes. Thus you will never be caught off guard by a client with a debit or credit card that requires a technology you do not support.
Wondering where to find the right POS terminal for your business? You have come to the right place – myPOS is here to help. We offer a number of small-sized and portable POS terminals that work with all major debit and credit cards. In addition to this they are all affordable and come with a 1-year warranty, great customer support and service options should such a need arise. Moreover all myPOS devices feature instant payouts, 30 days of money back guarantee, a free merchant account and a free dashboard and reporting. So if you do not have a POS terminal, get one now and never miss a client again!
Interested? Then drop us a line at firstname.lastname@example.org and our team will be happy to assist you.